Help & FAQ


  • Shop the Italian luxury lifestyle and product world of De Rossi. We offer the most exclusive items by De Rossi Collection. This includes necklaces, chains, bracelets, rings, leather goods, accessories and genuine watches for women and men.
  • Our items offer to our customers the highest touch of class and prestige.
  • Proudly Made in Italy, We carry the finest 10K 14K 18K Solid Gold pieces and the top 18K PVD Gold Plating products with Diamonds CZ.
  • All of our items are made with the highest quality materials. In the case of our 18K PVD Gold Plating pieces, we include a Stainless Steel 316L base or lead/nickel free Brass with a triple layer of real 18K Gold.
  • Certificato di Autenticità. Every De Rossi item comes with an authenticity certification card.
  • FREE SAME DAY SHIPPING WORLDWIDE. With your purchase you will get a Free Same Day Shipping Worldwide. Shipping within USA is handled via USPS and takes on average 3 – 5 business days after processing the order. International Shipping is handled via USPS First Class International and takes from 14 – 21 business days after processing the order.
  • With every single De Rossi item we offer 100% Satisfaction Guarantee. If you’re not satisfied with your product, you can return it in the same Brand New condition for a full refund or store credit. (You can find more information about it on our Return Policy – Term & Conditions Page)

All items that you can see in the De Rossi Online Store are in stock, however, single sizes and/or colors can already be sold out as we only stock only an exclusive amount of items. In that case the respective color and/or size cannot be selected anymore.
Please be aware that even if you could add an item to your shopping cart, it can still be bought by another customer until you have completed and processed your order to us. So, be fast to get the products you want.


The De Rossi Online Store accepts the following payment methods:

(i)   Credit cards

(ii) PayPal – Amazon Pay

We accept the following Credit Cards: MasterCard, Visa and American Express. Your card will not be charged until your order has left our warehouse. When sending goods back, the amount will be credited back to your original method of payment.


Your card information is encrypted in our system using 128-bit SSL technology. This high standard of security means shopping with a credit card on De Rossi is secure, and ensures that your data will under no circumstances be accessible by third parties.

We work with PayPal to process your credit card or debit card information. Your card and billing information is recorded via a fully encrypted Secure Socket Layer connection (SSL). This and your other personal information are safe and secure and will only be used for your intended purpose. We comply with industry-leading security and privacy standards.

5. TAX

We honor each state’s guidelines concerning sales and use tax, which is determined by the destination address of your shipment. We are required to collect tax only within Florida (USA) only.


The registration at: comes with various benefits:


  • Track your orders and review past purchases
  • Create a personal wishlist and share it with your family & friends or print it out
  • Manage your personal data and save your preferred settings
  • Manage your account details and address book
  • Be invited to online events, exclusive products and special promotions

If you forgot your password, please click here to change it or follow the ‘FORGOT PASSWORD’ instructions on the Log-in / Registration page. You will then receive a new password.


To help ensure that your shopping experience is safe, De Rossi uses Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet. If SSL is enabled then you will see a padlock at the top of your browser and you can click on this to find out information about the SSL digital certificate registration. You will also notice that when you look at the location (URL) field at the top of your browser you will see it begin with ‘https:’ instead of the normal ‘http:’. This means that you are in secure mode.

Please be assured that your personal information is kept private and confidential and at no point will we rent or sell this. Please note that De Rossi may use your contact details to inform you about new arrivals, exclusive products and services via email. If you would prefer not to receive these updates, please unsubscribe our newsletter service. Click here to read our Privacy Policy in full.

Thank you for choosing De Rossi.

The new Italian synonym of Luxury & Prestige.