1. GENERAL PROVISIONS
De Rossi LLC, a company organized and existing under the laws of the United States (hereinafter “De Rossi”, “we” or “us”), offers products from De Rossi & De Rossi Collections (hereinafter “Product(s)”) for sale directly to its customers through the site www.derossiluxury.com (hereinafter, the “Site”). The sale of Products on the Site is subject to these Terms and Conditions of Sale (hereinafter “Terms of Sale”).
2.1. The Products displayed on the Site are offered for sale to consumers only (hereinafter “You”). The purchase of the Products on the Site is permitted only to individuals who are 18 years of age or over. The Products offered for sale on the Site can be purchased and shipped only to the countries indicated on the Site.
2.2. Before confirming and submitting a purchase order, You must carefully read and accept these Terms of Sale. These Terms of Sale can be downloaded and viewed from the Site and/or from the e-mail De Rossi will send to You pursuant to Article 3.4 below. We recommend that You print or electronically store a copy of the Terms of Sale, together with a copy of the Privacy Policy and the information on De Rossi’s return policy, for Your future reference. These Terms of Sale, together with the Privacy Policy and the Terms of Use of the Site contain the complete agreement between You and De Rossi for the purchase of Products through the Site and supersede and replace any prior understandings whether oral or in writing.
2.3. By submitting a purchase order, You hereby accept and undertake to observe, in the performance of the contract with De Rossi, these Terms of Sale. If You do not agree with any of the terms set out in the Terms of Sale, You may not submit the purchase order for the purchase of the Products on the Site.
3.1. For each Product offered for sale on the Site, a picture of such Product will be displayed on the Site, together with the unitary price, and the colors and sizes available. Pictures of Products are provided purely to illustrate the Product. De Rossi will not be responsible for any inadequate graphical representation of the Products offered for sale on the Site.
3.2. To purchase a Product, You must select the Product(s) of interest, the color and the size. The Product(s) selected for purchase will be added to Your shopping cart. It will not be possible to save the shopping cart to proceed with the purchase at a later stage. If the purchase procedure is not completed, all items in Your current shopping cart will be deleted and You will need to start a new purchase procedure. The sales procedure will be considered concluded only when You submit the purchase order to De Rossi by clicking the “Purchase” button at the end of the check-out page. To submit the order, You will be required to (i) provide Your personal information, including Your date of birth, the payment details and (ii) accept these Terms of Sale by ticking the relevant check box. Before submitting the order, You are invited to carefully review the summary of the information on the essential characteristics of each Product You ordered, the details of the shipping costs applicable to Your order, the conditions to exercise Your right of return and the Privacy Policy.
3.3. It is possible to correct errors in the information entered during the purchase process up to the submission of the order by following the specific Amendment Procedure indicated on the Site. Once the order is submitted You will not be able to amend or cancel it.
3.4. After the submission of the order, De Rossi will send You an email to the address You entered during the purchase procedure to confirm that De Rossi has received the order and is processing it (the “Order Confirmation”). Consumers will be able to access their orders at any time through the “My Account” section on the Site or by contacting Customer Service by e-mail at customerservice@derossiluxury.com. Please note that order confirmation email does not constitute acceptance by De Rossi of Your order. The order will be accepted by De Rossi and Your credit card will be charged only after the Product(s) You ordered is dispatched. At this point, De Rossi will send You an email that confirms that Your order has been accepted and the Product(s) has been shipped (the “Shipping Confirmation”). A paper invoice will be included with the Product.
3.5. De Rossi reserves the right to refuse orders made by any person it considers, in its sole discretion, as not having the requirements to place a purchase order or with whom a legal dispute regarding a previous order is on-going or for any other legitimate reason, without any need to provide the reasons for the same. De Rossi reserves the right to refuse and not to process orders which, in its sole discretion, appear to be sent by dealers and/or distributors.
4.1. De Rossi invites You to check the availability of Products offered for sale on the Site at the time of purchase. Products sold by De Rossi on the Site may be subject to stock limits, and De Rossi does not guarantee that they will always be available.
4.2. In the event of temporary unavailability of the Products You ordered, De Rossi will inform You within 5 business days (and in any case, within the delivery time limit as specified under section 6.2 below) by sending You an e-mail or by calling You if You have provided Your telephone number during the purchase process registration. If the Product/s is/are not available, no amount will be charged to Your credit card. If the purchase amount has already been charged, a refund will be issued within 30 days.
5.1. Prices of the Products available for sale on the Site are in US dollars and Your purchases on the Site will be made in US dollars.
5.2. While we will make reasonable efforts to provide accurate and timely pricing information, errors may occur. If an error in the price of the Products You ordered is identified after De Rossi sent You the Acknowledgement Receipt but before the Order Confirmation, De Rossi will contact You and ask You if you want to re-confirm the order at the correct price or to cancel it. If De Rossi is not able to contact You, it will cancel the order and send You an email confirming the cancellation. Errors in prices identified after De Rossi has sent You the Confirmation Order will not affect Your purchase.
5.3. All prices of the Products do not include applicable sales tax or shipping costs, which will be charged separately. Sales tax and shipping costs depend on the shipping destination and the type of delivery You choose during the purchase procedure. Shipping costs, as well as any other applicable taxes, will be itemized on the order check-out page, in the Acknowledement Receipt/Order Confirmation as well as in the e-mailed invoice. We honor each state’s guidelines concerning sales and use tax, which is determined by the destination address of your shipment. We are required to collect tax only within Florida only.
5.4. De Rossi only accepts payment by the following credit cards: Visa, MasterCard, and American Express. Payments also can be made via Paypal or Amazon Pay.
5.5. The purchased Products will only be shipped after Your credit card data has been verified and De Rossi has received the charging authorization from Your bank. The charge will in any case be made only after dispatch of the Products ordered.
5.6. All Products are supplied with an identifying card setting out an identification number forming an integral part of the Product concerned. Do not remove the card and related identification number from the purchased Products until You have verified that the Products conform to the Products You ordered or until You decide not to exercise Your right of return under Section 9 below.
6.1. The Products will be dispatched to the address provided during the purchase process. For security reasons, DE ROSSI will not ship any order to a P.O. Box or accept any order where it is impossible to identify the individual private recipient of the order, and its address. DE ROSSI only ship to Verified Paypal – Verified Amazon Pay Address
6.2. All purchases will be delivered by De Rossi’s selected courier service (hereinafter, “Courier”) between Monday and Friday excluding Saturdays, Sundays and local or national holidays, after the Order Confirmation is sent to You, on the basis of the indicated availability. Products will be delivered within 10 business days from the Order Confirmation. In any case, DE ROSSI will not be responsible for delays that are unforeseeable and/or attributable to the Courier.
6.3. In the event You do not receive the Products within 10 business days following receipt of the Order Confirmation, we invite You to contact De Rossi at customerservice@derossiluxury.com. De Rossi reserves the right not to respond to any such inquiries sent after 30 days from receipt by You of the Order Confirmation.
7.1 De Rossi reserves the right to change or correct these Terms of Sale, the Privacy Policy and the return policy, as well as the Products offered for sale on the Site and their prices, at any time and without notice to You. De Rossi invites You to carefully check the Terms of Sale and the Privacy Policy every time You use the Site to make a purchase.
7.2 We will make reasonable efforts to display accurate and timely information about Products on the Site. However there may occasionally be typographical errors, incorrect statements or omissions regarding the description of the Product, the price, any promotions, offers and the availability of the Product concerned (hereinafter “Errors”). De Rossi reserves the right, at any time and without notice to You, to correct such Errors, to change or update information, to revoke offers containing such Errors and to cancel any order at any time prior to shipment. In the event that Your credit card is charged for a cancelled order, You will be promptly informed by De Rossi at the email address provided during the purchase process registration and a refund will be issued to Your credit card within 30 days. SALE AND THE WEBSITE
7.3. All changes and/or corrections mentioned above will apply only to purchase orders submitted subsequent to the date of the change or correction made by De Rossi. Unless De Rossi decides, in its sole discretion, to cancel an order or You accept to re-confirm the order pursuant to section 5.2 above, You will only be charged the prices appearing on the Order Confirmation after an Order Confirmation is sent.
8.1. Products must be checked by You at the time of delivery to You to ensure that they correspond to the Products You ordered.
8.2. Any anomalies identified at the time of delivery, including, without limitation, any tampering or damage to the packaging, damage to the Products, missing items, non-conformity to the Products ordered, defective Products, etc. (hereinafter “Defects”), can be indicated by You directly to the Courier by inserting a written and signed comment on the Delivery Note. In such circumstance You will not be required to accept the Products and may return them directly to the Courier.
8.3.In the event that any Defects are identified after delivery, then You may return the Product to De Rossi following the procedure described under Section 9 below.
9.1. You are entitled to return products purchased through the Site for any reason, within 30 days from the date of receipt of the Products purchased on the Site, by following the procedure described under section 9.5 below.
9.2. A refund will be issued to the purchaser of the Product, provided that Products are returned unused, unwashed and in the same Brand New Condition in which they were delivered, with all original labels attached including the anti-counterfeiting label (De Rossi Certificato Di Autenticità), and complete with all parts and accessories using their original packaging. In case the right of return is exercised for all the Products included in the same purchase order, all Products must be returned to us contemporaneously with the same shipment.
9.3. De Rossi reserves the right to inspect the Products returned and to refuse the return of those Products which do not comply with the requirements specified under section 9.2 above.
9.4. A full refund, excluding the original shipping costs and a 20% restocking fee, will be issued to the same means of payment used for the purchase, provided that the conditions described under section 9.2 above have been met. In case of return of Products purchased as a gift (i.e., Products shipped to a recipient different from the person who made the payment), the refund will be issued to the person who made the payment.
9.5. To return the Products to De Rossi, follow the procedure described below:
(i) Check the presence of the label and commercial documents accompanying the Products within the package;
(ii) Contact the Courier on the receipt and arrange a date and time for collection directly with the Courier; and
(iii) Obtain from the Courier a copy of the receipt for the collection of the Product duly signed by the Courier, and retain it as evidence of the collection. In this case all the shipping costs, including the costs for returning the Products to De Rossi will be borne by De Rossi.
If You elect not to use the Courier used by De Rossi, De Rossi recommends that You insure the whole value of the Product being returned, and obtain and carefully preserve the shipping receipt and number. In this case shipping costs for returning the Products shall be borne by You and De Rossi will not be liable for refunding the price of Products which have not been received by De Rossi as a consequence of loss, theft or damage not attributable to De Rossi.
10.1 De Rossi makes no express representations or warranties of any kind regarding the products, the accuracy or completeness of information on this site or the condition, features or availability of products described or offered for sale on this site. De Rossi disclaims all implied warranties and representations of any kind regarding the products, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose and no infringement. Any purchase is “as is” and “as available” and at your own risk. your sole and exclusive remedy for any dissatisfaction, defects, errors or problems regarding any products that you purchase or attempt to purchase via the site shall be as expressly set forth in our return policy set forth above.
11.1. Products offered for sale on the site are supplied “according to availability”.
11.2. De Rossi will not be liable for consequential, indirect, incidental, special or punitive damages, including, without limitation, loss of profits, costs of cover, loss of business, or any similar or other damages, even if advised of the possibility of such damages, or for any claim by any third party. to the fullest extent permitted by law, De Rossi’s sole and exclusive liability shall be limited to the amount actually paid by you for the purchase of the products from this site. The aforementioned limitations of liability shall apply to any loss or damages, however caused and regardless of the theory of liability, (whether derived from contract, tort, including, without limitation, strict liability and negligence), or any other legal theory, even if De Rossi was advised of the possibility of such damages and regardless of whether any of the limited remedies hereunder fail their essential purpose. some states do not allow the exclusion or limitation of certain damages, so the above limitation or exclusion may not apply to you.
11.3. Nothing in these terms of sale excludes or limits De Rossi’s liability to you for fraud or gross negligence or for any other liability which may not be excluded or limited under any mandatory provision of applicable law.
Your use of the Site is subject to the “Terms of Use” that you can consult and download from our Site.
13.1. These Terms of Sale and any dispute arising out of or relating to these Terms of Sale, shall be governed by the laws of the State of Florida, USA, without giving effect to its conflicts of law principles and excluding the U.N. Convention on the International Sale of Goods. Any dispute arising from or connected with these Terms of Sale and any purchase contract concluded between You and De Rossi pursuant to these Terms of Sale will be submitted to the exclusive jurisdiction of the competent courts in and for the city of Miami, Florida, USA.
13.2. If any of the provisions contained in the Terms of Sale is found to be invalid, null and void or inapplicable for any reason, such provision will be deemed to be separable and will not prejudice the validity and applicability of the other provisions.
14.1.You have any complaints or if You need any information or assistance in relation to the Site or the purchase procedure, please contact De Rossi customer service department at customerservice@derossiluxury.com